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Customer Service Call Center |
All | Freeware
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Lokad Call Center Calculator
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from ... |
August 27th 2008 |
Freeware |
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1,479k |
Home Run Help Desk
Call Ticket Application: Written in Microsoft Access, Home Run Help Desk helps small businesses, workgroups and professionals get more organized, track incoming calls, reuse call solutions and boost customer service. See the HRHD Web site home page for the top ... |
November 16th 2002 |
Shareware |
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6k |
Home Run Help Desk Express
Call Ticket Application: Home Run Help Desk Express for Microsoft Access 2000. The same as the Home Run Help Desk full-edition software but with only the features you need to track your call tickets. Home Run Help Desk Express is ... |
November 16th 2002 |
Shareware |
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465k |
Prop Web
PropWebâ„¢ is proven help desk technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and ... |
July 26th 2003 |
Shareware |
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3,072k |
Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the ... |
March 19th 2006 |
Shareware |
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9,478k |
Omnistar Help Desk Software Solution
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each ... |
March 21st 2011 |
Commercial |
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5k |
Advanced Call Center
An advanced, yet simple-to-use software answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ... |
August 29th 2001 |
Shareware |
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1k |
Skymol Communicator Live Video Chat Software
Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site.
Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales and customer service. Our ... |
May 10th 2007 |
Commercial |
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2k |
ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby ... |
December 2nd 2007 |
Freeware |
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32,060k |
Dialgo Personal Call Center
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. |
December 20th 2003 |
Shareware |
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4,545k |
Chat Customer Service Software
Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales representant. You can upgrade this version to your needs. This CRM is the tool to lower your ... |
August 30th 2004 |
Shareware |
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250k |
Querybot Web Knowledgebase/FA Q
Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system ... |
July 10th 2006 |
Shareware |
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2,930k |
Business Letter Professional
Business Letter Professional includes more than 1000 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less ... |
August 15th 2006 |
Shareware |
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1,224k |
Rander
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far ... |
May 5th 2007 |
Shareware |
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2,416k |
eTalkup
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they ... |
June 19th 2008 |
Freeware |
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3,189k |
iKode Helpdesk X
iKode helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. iKode Helpdesk x used by thousands of companies worldwide.
Main functions in the software:
Autoresponder. You can tackle the ticket with your specified ... |
December 3rd 2011 |
Shareware |
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2,909k |
Terrasoft Call Center
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the ... |
October 22nd 2011 |
Demo |
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10,240k |
VueChat Customer Service
VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It ... |
November 25th 2011 |
Shareware |
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3,072k |
DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack ... |
June 30th 2005 |
Commercial |
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13,024k |
phulmonty
PHULmonty integrates the following functions to aid in business operations, and CRM:Order EntryAccount and payment on account managementOrder invoices and Account StatementsA real time online Sales Monitor (see sales totals changes as they occur)Sales reports, by product, customer, and sales ... |
January 3rd 2003 |
Freeware |
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14,000k |
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Information Call Center
Information call center is a web based system useful for call centers to handle customer's calls, log calls, assign importance calls, archieve calls etc., By using this program you will be able to solve 80% of your problem in half ... |
December 1st 2005 |
Freeware |
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iKode Service Desk
iKode help desk software is an easy to install and integrate help desk and trouble ticket software writtern in PHP , it helps to set up a web-based ticket support system easily for your website to deliver excellent customer service. ... |
November 30th 2011 |
Commercial |
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2,963k |
Call Center Reloaded ASP
This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The ... |
December 18th 2005 |
Freeware |
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RealLink - Customer Service Application
RealLink - Customer Service Application is a simple and effective customer support program using MySQL database. Customers can just login in to the program and can have online discussions with the concerned professionals. This program can be easily installed on ... |
December 18th 2005 |
Freeware |
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VueChat Express - Customer Service and CRM
A web-based customer service solution for your website that can be installed in a few minutes. It features video/voice chat, instant messagin, VoIP and CRM technologies. |
December 3rd 2005 |
Freeware |
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Escon SupportPortal
Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Product Catalog, News management and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal is a complete IT Service Management solution ... |
September 8th 2007 |
Commercial |
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5k |
EB Suite Customer Service Help Desk
This is a groupware tool that helps you to solve the questions or queries of your customers thereby providing them an excellent and professional service. It allows you to view the contacts of all the customers to easily interact and ... |
December 13th 2005 |
Commercial |
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ProvideSupport.com: Customer Service Chat
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you donlt have to worry about server capacity, bandwidth ... |
December 12th 2005 |
Commercial |
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Absolute Live Support .NET
Absolute Live Support .Net tool helps your customer service panel to guide your website visitors. Using this tool you can communicate with unlimited number of users who visits your website. You can easily track all the information of the visitors. ... |
November 30th 2005 |
Commercial |
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Advanced Call Center
An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. |
December 15th 2005 |
Commercial |
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ASP Focus Center
(Designed With: DreamWeaver UltraDev 4) This is just a simple page that shows how to call on asp include files, to build a basic page, that looks as if the Center is changing, But in reality, the entire page is ... |
April 24th 2006 |
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11k |
DotNETGen
VB.NET Class Generator From Databases - In order to simplify the interaction with a database and decrease development time, many systems contain classes that represent database objects. For example, one could create a "Customer" class with "Name" and "Email" properties ... |
August 9th 2006 |
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31k |
Telemarketing Call Tracking Database 1.0
Database written in Access and VBA used to assist in telemarketing call tracking. Automatically recycles calls every thirty days. Offers the ability to mark ompanies as "Do Not Call". |
November 2nd 2006 |
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54k |
Customer Database
Second Assignment for uni sunject Programming Principles Two - This program is a simple customer database using strutures. Data is lost when program is closed. |
April 11th 2009 |
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4k |
Use undocumented API call to get cached Windows passwords
This code explains how to call WNetEnumCachePasswords to get windows cached passwords: DUN, NetBios, Internet folders, etc. This function is undocumented, but it is based on a program by Vitas Ramanchuskas. I just translated it to Object Pascal and commented ... |
February 18th 2010 |
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14k |
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Software Library
